Keep your brand in the conversation after checkout
By Stackmodo
Per-store sender settings bring receipts and order updates closer to your brand, with clearer routes to support and public help.
October 10, 2026 product update
The customer experience continues after the order is placed. New store-specific email settings help receipts and order updates feel like part of the same business the customer just visited.
Use the right store identity
Eligible stores can now configure their own customer-email sender identity and reply destination. These settings are separate from organization administration emails and other stores' mail, so operating several brands does not require presenting them all as the same sender.
Keep order messages consistent
The selected sender settings travel with a queued order notice. Retrying delivery preserves the identity associated with that notice instead of quietly switching it to a later configuration. Validation and site permissions help keep configuration changes scoped to the right store.
Make help easier to reach
We have also refined supported storefront footer groups and public help navigation. Stackmodo's own help page now offers direct destinations and an email fallback that remain accessible without relying on an interactive assistant. These changes make the next step clearer when someone needs information rather than another sales prompt.
The sender configuration is released, with an initial configured store's receipt delivery confirmed. A custom address still needs the appropriate verified email setup, and each store's support destination and final delivery checks remain part of its launch preparation.