01
One inbox
Bring email, texts, web chat, and supported social messages together. Your staff can share the workload and keep track of each conversation.
Explore one inboxGreat Support. Less Effort.
Messages, AI chat, and phone support in one connected toolbox. Give customers a smoother experience and your team more room to breathe.
Your brand. Your workspace.
Talk about supportConversations
One conversation. The full context.Sample conversations with channels, assignments and follow-up states.
Sample conversations3 records
| Conversation | Channel | Next step |
|---|---|---|
| Delivery question | Assigned | |
| Membership help | Chat | AI to team |
| Return request | Phone | Follow-up |
3 records · Studio sampleOne connected business.
Good service, without the scramble
Fewer missed messages. Happier customers.
Keep conversations together, give routine questions a quicker answer, and help your team pick up with the context they need.
02
AI assistance
Help customers with AI chat widgets trained on your business. Answer common questions and hand conversations to your team when a person is needed.
Explore ai assistance03
Your phone
Give your business a phone number and an AI voice assistant that can answer incoming calls, capture details, and route the next step.
Explore your phoneThe best of both worlds
Made for you. Backed by us.
The ease of one connected platform, with the personal attention your business deserves.
Your everyday, simplified
Everything together. Everything feels like you.
Your content, commerce, payments, insights, and customer support connect in a platform shaped around your brand and your team. Less to coordinate. More time for your business.
A personal connection
A team who knows your business.
We get to know your goals, guide your staff, and help with the everyday questions. From setup to ongoing platform support, you have people who know your world.
Preview first
Draft, review, and preview pages before you publish.
Work together
Give each team member access to the sites and work they need.
Keep control
Your brand, your website, and a dedicated home for your business data.
Your service style. A simpler setup.
We connect your channels, prepare your AI assistants, and guide your staff. Your business gets the tools and handoffs that fit the way you work.
01 · Get to know you
We listen first
Tell us about your audience and the work you want to make easier. We shape the right setup together.
- Focus
- Your business and your team
- Plan
- A clear scope and price
02 · Tailored for you
We make it fit
We tailor your site, connect your tools, and prepare the platform. Your team gets a guided start, with the setup handled.
- Your brand
- A site that feels like you
- Your team
- Personal onboarding
03 · Ready for the everyday
We stay beside you
Get comfortable with the everyday tasks. Our team stays involved with platform support and guidance as your business grows.
- Confidence
- Practice with your own setup
- Support
- People who know your business
A little more clarity
Good questions. Clear answers.
A closer look at how this fits your business.
Which customer conversations can we bring together?
Email, SMS, website chat, and supported social messaging channels can share an inbox, with contact history and team assignments. Phone tools bring calls and follow-up into the same operation. We connect the channels your customers use and confirm availability for your accounts and region.
Can the AI sound like our brand?
We configure chat and voice assistants around your approved help content, tone, and common customer questions. Together we set the boundaries, hours, and handoffs, then test the experience before it reaches your customers.
What happens when a customer needs a person?
We configure AI handoffs so a conversation can move to a team member with its context, an assignment, and a follow-up. Your staff stay in control of sensitive questions and financial decisions. Human response times follow your team’s coverage.
Is a staffed customer-service team included?
This is the toolkit for your team: shared messaging, AI chat, voice, and phone setup. Stackmodo helps configure and support the platform. If you want us to staff customer conversations too, we agree on that service separately.
Stackmodo Customer Support
Make great service easier to deliver.
Let’s give your customers a more personal experience, with connected tools and a team to help yours get comfortable.
Tailored to your business
Setup handled for you
Personal support beyond launch